You need to enter your discount code in the gift certificate field at the top of the payment page. If you have more than two discount codes that you would like to use for the same order, please contact us at firstname.lastname@example.org and we will combine the codes for you.
Contact us at email@example.com and inform us about your discount code so we can then apply your discount to your order.
Your order from LoopoShop.com can be shipped to USA, Canda, UK and Australia. On the delivery page you can see which countries we ship to and how many days the delivery takes.
If your order has not yet been packaged then you can of course change your order. The best thing to do would be to send an e-mail to customer service at firstname.lastname@example.org. N.B.! We package your order as quickly as possible, so make sure you e-mail us as quickly as possible.
If your order has not been packaged then you may of course cancel it. The best thing to do would be to send an e-mail to customer service at email@example.com. N.B.! We package your order as quickly as possible, so make sure you e-mail us as quickly as possible.
The procedure is the same as for a general return of a product (see above). Simply write on the return form what product you want to exchange and for what. Then we will send you the product with free shipping.
Always contact customer service first via e-mail: firstname.lastname@example.org. Kindly state your order number when contacting customer service. Then we can find the best solution for you! This applies both when a product is defective upon arrival or if it has become defective within the guarantee period of two years.
Yes, you can. Along with your order confirmation that you receive via e-mail, you will find a link to your order status on loopo's page, from where there is a link for your to track your shipment.
You can write your e-mail address below all sold-out products.. We send an e-mail to everyone on this list as soon as the product is back in stock. If you intend to use the product within a certain time, you can always contact us at email@example.com to get an estimated delivery date.